When investing in panel tennis courts, customers most frequently ask three questions: How is the goods shipped? How long will it take to arrive? And what if it breaks? We’ll answer these questions clearly all at once.
1. How are the products packaged, and will they be damaged during transportation?
Metal tubing is wrapped in protective cloth and stretch film, and the fencing frame is further reinforced with bubble wrap; 12mm tempered glass is packed in a custom wooden crate, and the sides of the container are reinforced with steel straps to prevent displacement and collisions. You’ll find intact components upon opening the box.
2. How long does it take to ship after placing an order?
Shipping is within 20 days after order confirmation and deposit receipt. Custom requests (irregularly shaped tubing, special colors, light pole designs, etc.) are also supported. The delivery time will be clearly stated when the order is accepted, and there will be no additional time added midway.
3. How is quality guaranteed? What about after-sales service?
We offer individual warranty coverage: 3years for the artificial turf, 4 years for the metal structure, 5 years for the LED lighting, and 5 years for the 12mm tempered glass. The entire system comes with a 4-year warranty, and the actual lifespan can reach over 8 years. The turf boasts excellent abrasion resistance, ball resilience, and is bubble-free and wrinkle-free. Its pull-out resistance has been rigorously tested to ensure it meets the demands of high-intensity use.
From logistics and delivery time to after-sales service, Art Padel provides clear and quantifiable commitments. For project needs, please feel free to consult us for customized solutions.
Get in Touch
e-mail: art04@artpadel.com
WeChat/WhatsApp: 0086-19953271513
Web：www.artpadel.com
Looking forward to cooperate with you and let you enjoy the high-quality.
